You should not send real customer calls to an AI receptionist just because the vendor says it works. Test the experience first. The test should be simple enough that a busy contractor can do it in five minutes.
The five-call test
- Routine job: "I need maintenance next week."
- Urgent job: "My furnace stopped working tonight."
- Bad fit: "I am calling about a personal appliance warranty."
- Confused caller: "I am not sure who I need, but something is leaking."
- Business owner test: "I run a heating and cooling company and want to see how this works."
What good looks like
- The first prompt is clear and not too long.
- The AI waits for you to answer.
- It does not repeat contact questions unnecessarily.
- It captures the phone number cleanly or sends you to a form for exact details.
- It gives the contractor a useful summary, not just a raw transcript.
Why the Intersecto demo starts with the microphone
Browser demos can fail quietly if the page does not have microphone access. A non-technical user may not realize the page is trying to listen. That is why Sarah's browser demo starts with an explicit mic test and plain instructions.
The first job is confidence: the user should know the page can hear them before Sarah starts asking questions.
Run the five-call test
Open the demo, test your mic, and try the calls above out loud.
Talk to Sarah in Your Browser